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Your 99i account connects to bKash, Rocket and Upay so you can fund your balance and pull out your winnings through the mobile wallet you already use. Every deposit and withdrawal flows through the payment section inside your account — no separate app needed, no unfamiliar steps.
Depositing into your 99i account starts at the cashier section — the same place you check your balance and review transaction history. We support bKash as the primary route because it is the wallet most of our Bangladesh account holders already have open on their phone. Rocket and Upay sit ready as alternatives if your bKash balance is low or you prefer to keep your deposit sources separate.
Go to your account area and select the deposit option. The cashier screen shows the available wallet routes for your region.
Pick the wallet you want to fund from. Each option shows the account number or reference to send to — copy it exactly.
Open your mobile wallet app, enter the amount matching what you typed on the deposit screen, and complete the transfer using your wallet PIN.
Return to the 99i cashier page and enter the transaction ID your wallet gave you. Submit to link the payment to your account balance.
When you want to pull funds back to your wallet, head to the withdrawal section inside your 99i account. The process mirrors the deposit flow — you choose your preferred wallet, enter the amount you want to send out, and then complete any account verification step shown on screen.
From your account dashboard, select withdraw. The screen lists the wallets linked to your account and the amounts currently available for withdrawal.
Choose bKash, Rocket or Upay — whichever is registered to your account. The registered number is shown on screen for you to confirm.
Type the amount you want withdrawn. Stay within the minimum and maximum shown on the withdrawal screen; amounts outside that range will not process.
Follow any identity or confirmation field that appears. Submit once done — your account history will update with a status label for that request.
Account verification on 99i is handled through the fields and prompts shown directly in your account area — there is no separate process to look for outside the platform. When a check is needed, your account dashboard will show a notification pointing you to the relevant section.
If verification is required, your account area shows a prompt. Open it and read the fields listed — only complete what the screen asks for, nothing more.
Your bKash, Rocket or Upay number should be registered in the same name as your 99i account. Mismatches trigger additional checks — update your account name or wallet details first.
Any document the platform asks for should go through the upload field shown inside your account. Do not email or message documents through other channels.
After submitting, the verification status label updates inside your account. Revisit it to see whether the step is complete or if a further action is needed.
Your 99i account supports three mobile wallet routes that are widely used across Bangladesh. bKash is the primary deposit method — it is the route we have configured most thoroughly and the one the majority of accounts use by default. Rocket and Upay are full alternatives, not just fallbacks; both support deposits and withdrawals through the same cashier screen.
Primary deposit and withdrawal route. Enter the 99i cashier number shown on screen, send from your bKash app, and submit the transaction ID to credit your balance.
Full alternative to bKash. Use your Rocket app to send to the number shown in the cashier, then return to confirm. Withdrawals go back to your registered Rocket number.
Available for both deposit and withdrawal. Follow the same cashier steps — choose Upay, note the reference, send from the app, and confirm the transaction ID.
Shown in the cashier for accounts where mobile wallet options are limited. Follow the bank details provided on screen and use the reference number exactly as shown.
Every deposit and withdrawal you make through 99i generates two records: one in your mobile wallet app and one in your 99i account history. Keeping these in sync is straightforward once you know what to look for.
Your wallet app generates a unique ID for every transfer. Copy this number and paste it into the 99i cashier confirmation field — it is the link between your wallet record and your account balance.
Your 99i account history shows status labels such as pending, processing or completed against each transaction. These update as the payment moves through the system — refresh the page if a recent deposit is not visible yet.
The history section inside your account lists every deposit and withdrawal with the amount, wallet type, date and status. Use this as your primary reference when checking whether a payment has been applied.
Keep the wallet confirmation screenshot and note the transaction ID until the matching 99i account history entry shows a completed status. If a discrepancy appears, this evidence is what the support route will need from you.
Account security on 99i is built into the deposit and withdrawal flow rather than sitting as a separate layer you have to navigate. When you send from bKash, Rocket or Upay, the transfer goes to the account number shown on the 99i cashier screen — always verify that number matches before you send.
Always access 99i through the address 99i. Bookmark it directly in your browser. Phishing sites copy the look of real cashier pages — a correct domain is your first line of defence before you enter any account detail.
The wallet number registered to your 99i account must belong to you personally. Accounts where the registered wallet name does not match the account name may face holds on withdrawals until the discrepancy is resolved through the account verification step.
When you request a withdrawal, the system checks that the destination wallet is registered under your account. This matching step prevents funds from being sent to an unverified number and is applied to every withdrawal request regardless of amount.
If a transaction does not appear in your account history after you have submitted the cashier confirmation, contact support through the help link inside your 99i account. Keep your wallet transaction ID and screenshot ready to share through the secure support channel.
These are the banking questions we hear most often from accounts in Bangladesh. Each answer covers the specific step or account area you need — no generic advice, just what applies to your 99i deposit and withdrawal flow.
bKash is the primary route and the one most accounts in Bangladesh use. Rocket and Upay are fully supported alternatives. All three appear in the cashier section inside your account — pick the wallet you already use.
Check your 99i account history for a pending status against that transaction. If it is not listed at all, go to the cashier confirmation step and enter your bKash transaction ID. If the issue persists, contact support through the help link in your account with your transaction ID and a screenshot ready.
The minimum amount for each payment route is shown on the deposit screen inside your account cashier. We do not publish a fixed figure here because it can vary by account status — check the cashier screen for the current limit that applies to your account.
Go to account settings and update your registered wallet number there before you submit your next withdrawal. The new number must belong to you. Withdrawals will go to whichever wallet number is registered and confirmed at the time you make the request.
Withdrawals are processed in the order they arrive. Your account history shows the current status label for the request. If the status has not moved after a reasonable period, contact support through your account help channel with your withdrawal reference number.
No. We never ask for your bKash, Rocket or Upay PIN through any channel — not support chat, not email, not SMS. Your PIN is your wallet credential and stays between you and your wallet provider. Report any message that asks for it through the official support route in your account.